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Our Mission

COIL’s mission is to source knowledge and solutions to solve key challenges for the Census Bureau and the public at large through human-centered design, data, creative media, and technology.

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Our Capabilities

  • Creative Solutions to Sticky Problems

    We help you identify unique solutions when well-worn paths are unsuccessful.

  • Design & User Research

    We develop and implement world-class branding, design, digital tools, and websites. We also conduct rapid, rigorous user research to diagnose user experience (UX) problems and make improvements for data consumers.

  • Challenges, Tech Sprints, & Crowdsourcing

    We engage experts from the public to generate solutions, using approaches such as prize challenges, tech sprints, design-a-thons, crowdsourcing, citizen science, and more. We specialize in tech industry engagement.

  • Strategic Cross-Sector Collaborations

    We develop high-ROI avenues to partner with all levels of government, industry, academia, communities, and civil society. We can help you reach outside your usual stakeholder network and implement more valuable ways to engage your audience.

  • Policy Innovation

    We prototype repeatable and scalable innovations – such as processes, use of high value legal authorities, and hiring strategies – at the Census Bureau and can help you determine how to leverage them in your work.

  • Facilitation

    We create award-winning, highly engaging events. If you need a cross-sector or internal conference, demo day, workshop, or brainstorm expertly facilitated to deliver insights, ideas, strategies, conclusions, or consensus, COIL's world-class facilitators can help design and implement sessions for your team.

Our Team

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Alessandra Hartkopf

Senior Designer & Digital Team Lead

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Alexandra Barker

Advisor for Strategic Digital Communications & Innovation

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Dominica Zhu

Head of Human Centered Innovation

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Dorcas Lin

Graphic & Interaction Designer

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Drew Zachary

Managing Director

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Haley Ashcom Miller

Director, The Opportunity Project

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Sadie Jay

Front-end Web Developer

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Thera Naiman

Innovation Program Manager

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Vanessa Yip

UX Designer

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Victoria Fine

Senior Advisor - Program Development and Communication